This customer charter sets out our commitment to provide you with service, procedures and information at appropriate stages during the purchase of your new Parchitello Alta Property.
1. - We have procedures in place to meet the commitments we have stated in our customer charter
2. - Our marketing material and advertising to the public will be clear and honest
3. - We will provide you with detailed information about your chosen villa or apartment prior to sale
4. - We will advise who to contact at every stage of your purchase; from reservation to exchange, through to legal
5. completion and throughout warranty period
6. - We will provide regular updates about the construction progress of the development and an estimated
7. completion date for your new property
8. - We will ensure your property is completed in accordance with your contract before you legally complete
9. - Once notice has been served we will demonstrate all functions within your new property and facilities available
10. to you around the development
11. - You are purchasing a property located in Italy, than we will provide you with information about Carige Insurance
12. 10 years Warranty along with your property ledger when we handover your new property
13. - We will provide you with Health & Safety advice to minimise potential risks while you are living in your new home
14. - We will provide you with a helpful and efficient after-care service after the legal completion
15. - We will always aim to be professional, efficient, competent and helpful
